Joint Commission Accreditation

SPECIALTY PROFESSIONAL SERVICES is committed to providing a higher standard of service and to the delivery of safe, quality patient care. SPECIALTY PROFESSIONAL SERVICES complies with the Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you can have confidence that the processes within SPECIALTY PROFESSIONAL SERVICES support that the supplemental staff working in your organization have met the requirements established by the Joint Commission. To assure compliance with the Joint Commission Standards for Healthcare Staffing Services, SPECIALTY PROFESSIONAL SERVICES provides the customer with a written description of the following service features.

1. Subcontractors
   SPECIALTY PROFESSIONAL SERVICES will not engage subcontractors to provide Assigned Employees unless agreed to in advance by the customer.
2. Floating
   Assigned Employees may only be placed in assignments that match the job description for which SPECIALTY PROFESSIONAL SERVICES assigns them; if an Assigned Employee is asked to float to another department with the customer, the department must be a like department or unit, and the float employee must have demonstrated previous competency and have the appropriate certifications and credentials for that department/unit. Assigned Employees should only be floated to areas of comparable clinical diagnoses and acuities.
3. Competency Review
   It is the responsibility of SPECIALTY PROFESSIONAL SERVICES to conduct and finalize the pre-employment assessment of the Assigned Employee’s competence based on the techniques, procedures, technology, and skills needed to provide care, treatment, and services to the populations served by the customer upon completion of SPECIALTY PROFESSIONAL SERVICES orientation. It shall be the responsibility of the customer to cooperate in a review or evaluation of each Assigned Employee, relative to the employee’s ability to perform specific job functions upon completion of the employee’s assignment or shift. SPECIALTY PROFESSIONAL SERVICES relies on the customer’s feedback to accurately assess and re-assess the competence of the Assigned Employee on an ongoing basis based on the customer’s report of clinical performance.
4. Orientation of Employees
   SPECIALTY PROFESSIONAL SERVICES will provide all new employees with an orientation to the company’s policies and procedures. It shall be the responsibility of the customer to orient assigned employees to the facility and its rules and regulations, and to acquaint them with the facility policies and procedures, including dress code, physical layout, and equipment, and to validate the competency and ability of the Assigned Employee to properly use the equipment.
5. Employees and Independent Contractors
   As the provider of staffing services, SPECIALTY PROFESSIONAL SERVICES will be the employer of Assigned Employees and shall not by reason of their temporary assignment with the customer through SPECIALTY PROFESSIONAL SERVICES become employees of the customer. At its sole discretion, SPECIALTY PROFESSIONAL SERVICES reserves the right to utilize Independent Contractors in addition to its employees, to assist in the provision of all agreed-upon Healthcare Supplemental Staffing services.
6. Incident, Error, Tracking System
   Upon notification of Incidents and or Errors, SPECIALTY PROFESSIONAL SERVICES shall document and track all unexpected incidents, including errors, sentinel events, and other events, such as injuries and safety hazards related to the care and services provided, utilizing its data gathering tools. Information gathered, tracked, and analyzed is to be shared and reported appropriately to customers, regulatory bodies, and the Joint Commission as required.
7. Communicating Occupational Safety Hazards/Events
   It shall be the responsibility of the customer to notify SPECIALTY PROFESSIONAL SERVICES within 24 hours of the event; any competency issues, incidents, and/or complaints related to the Assigned Employee and/or SPECIALTY PROFESSIONAL SERVICES. Customer agrees to initiate communication with SPECIALTY PROFESSIONAL SERVICES whenever an incident/injury report related to the Assigned Employee is completed.
8. Requirements for Staff Specified
   The requirements of staff sent to the customer by SPECIALTY PROFESSIONAL SERVICES are to be determined by the customer as part of the written agreement between the two parties. It is SPECIALTY PROFESSIONAL SERVICES’ obligation to comply with the requirements of the customer by supplying staff who have the documented competencies, credentials, health screening, and experience to satisfy the requirements specified by the customer in order to deliver safe care to the population being served.
9. Staff Matching Requirements
   SPECIALTY PROFESSIONAL SERVICES shall verify the Assigned Employee’s licensure, certification, education, and work experience to assure they are competent and possess the skills and experience that match requirements for the assignment. Matching the Assigned Employee’s licensure, certification, education and work experience to assure they are competent and possess the skills and experience matching the specified requirements of the assignment may include the use of new grad practitioners for Allied personnel and non–licensed nursing personnel such as sitters, caregivers and nursing assistants, it may also include licensed nursing personnel upon the request or approval of the customer.
10. Conflicts of Interest
    SPECIALTY PROFESSIONAL SERVICES, to the best of its ability, identifies conflicts of interest. SPECIALTY PROFESSIONAL SERVICES discloses all conflicts of interest to its clients. SPECIALTY PROFESSIONAL SERVICES annually reviews its relationships and its healthcare providers’ relationships with vendors, clients, competitors, and regulatory entities to determine conflicts of interest. When conflicts of interest arise, SPECIALTY PROFESSIONAL SERVICES discloses this conflict of interest when appropriate to whichever client may be involved or affected. SPECIALTY PROFESSIONAL SERVICES enforces that internal employees of SPECIALTY PROFESSIONAL SERVICES are not permitted to maintain additional employment, accept gifts (other than those of nominal value) or to allow payment on their behalf of any travel, living or entertainment expense by any person or organization currently doing business with or seeking to conduct business with SPECIALTY PROFESSIONAL SERVICES unless approved by the client involved or potentially involved.
11. Joint Commission Reporting
    If you have concerns about the care or services provided by SPECIALTY PROFESSIONAL SERVICES that have not been addressed to your satisfaction, you may contact the Joint Commission Office of Quality and Patient Safety at Report a Patient Safety Concern or File a Complaint | The Joint Commission.

SPECIALTY PROFESSIONAL SERVICES office, located at 1010 Northern Blvd, Suite 132, Great Neck, NY, is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Our telephone number is (800) 863-3666. Outside of regular business hours, you can still reach a representative by calling the same phone number as listed above.

In the event of an emergency, natural disaster, or other uncontrollable event, SPECIALTY PROFESSIONAL SERVICES will continue to provide service to you through our redundancy network off-site, where phones and computers are functional. SPECIALTY PROFESSIONAL SERVICES will do everything possible to support you in meeting your needs during a crisis.